4 Secrets of Customer Service Training (That You Must Not Ignore!)

By: Adam Vortherms Although many elements go into the creation of a successful business, one aspect that must be continually improved upon is customer service. The success of every interaction your customer or client has with your business, as well as the health of your business itself, depends on the kind of service your team […]

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How to Hire Top Talent in 2019

By Shane Cotner: With an unemployment rate of 4%, it is clearly a candidate’s market. Competition for top talent is fiercer than ever. Your cream-of-the-crop candidates are in the driver’s seat, and they know it; to lure them in 2019, you must be pro-active, and willing to get creative. Consider the following policies to attract […]

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Your Employees Want Stability

By: Seth Baldry Today’s workers face an unsteady job market as technology, economic factors and myriad other aspects disrupt the labor force. As a result, a stable workplace is more vital than ever to employee satisfaction and performance; in fact, a recent Gallup poll revealed that job security and stability ranked among the highest factors […]

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Asking About Background and Compensation in the Interview – What You Need to Know

By: Seth Baldry Employers must always concern themselves with keeping interviews legal. Questions about such things as age, marital status, and religious affiliation have long been off the table; however, new laws are going into effect concerning what information an employer can request about background and compensation, two things that have been crucial aspects of […]

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Why Taking Time Off is Important

By Adam Vortherms For many of us, the workday doesn’t end when we leave the office. More and more, work culture demands that we are on call in one form or another on our evenings and weekends. Many even spend breaks and lunch hours at their desks, typing away. While this isn’t always a terrible […]

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Turning Over Turnover: Reasons Employees Leave a Company

By: Adam Vortherms Turnover. It’s an unfortunate reality in any company or business. We will never fully be able to avoid it, but we can work to minimize it. Yet sometimes we look around and find our corporation experiencing a high rate of turnover and can’t quite figure out why it is happening. A recent […]

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The Pros and Cons of Hiring Experience vs Unexperienced

By: Shane Cotner When it comes to filling an open position on your sales team, the obvious choice is generally the more experienced candidate. They come with an established history, work record, and, most importantly, a vast knowledge of sales. However, sometimes we find ourselves drawn to a candidate who has little to no sales […]

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The New-Collar Workforce

By: Adam Vortherms You only have to spend a few minutes combing through job postings to see that in today’s market, the vast majority of openings are looking for candidates with at least a bachelor’s degree. They often even ask for education beyond an undergraduate degree. The inclination is understandable—we often equate education with aptitude. […]

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Why You Should Partner with a Third Party Recruiter

By: Shane Cotner We’ve all heard the old adage of “cutting out the middle man.” If you’re looking for your next career opportunity or looking to fill an open position in your business, you might be tempted to follow that advice. But where to begin your search? The internet is filled with electronic job boards […]

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Three Reasons You Should Use a Retained Recruiting Firm

By Brad Stanke In the age of the internet and instant communication, finding candidates to fill a job opening has never been easier.  However, finding the right candidate has never been harder.  Even deciding where to post the opening can be the thought-equivalent of nails on a chalkboard: print or online?  Will it be noticed […]

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